When you log in to TomTom Sports Connect, the TomTom Sports website opens in your browser. Whether you're creating an account or signing in with an existing account, make sure your profile information (height, weight, age and gender) is filled in correctly. Updates the software on your watch when new versions become available.Updates the QuickGPSfix information on your watch.Updates golf course information on your watch.Transfers any settings you make on TomTom MySports to your watch.This information is needed for accurate tracking of your activity.įollow the TomTom Sports Connect on-screen instructions to get started, download software updates and register your device. TomTom Sports Connect is provided under a freeware license on Windows from drivers with no restrictions on usage. What version of Windows can TomTom Sports Connect run on? Download and installation of this PC software is free and 3.3.9 is the latest version last time we checked. TomTom Sports Connect can be used on a computer running Windows 11 or Windows 10. Previous versions of the OS shouldn't be a problem with Windows 8 and Windows 7 having been tested. It runs on both 32-bit and 64-bit systems with no dedicated 64-bit download provided.A possible underlying cause of why you cannot connect to the Phone App or MySports is that the watch and your MySports account both need to be updated. You need to make sure to update your account on MySports and the MySports App, because this keeps the watch updated and able to download your saved progress to your online profile. Without updating the watch, it will not connect to the App/MySports and will run slowly. Note that before using the MySports app on your smartphone, you need to link your watch to your MySports account using a computer. Look for updates on the App on your phone or the MySports page on your computer with the watch plugged into the charger. To update your watch plug it into the charging dock while logged into your MySports account, then click on any updates that are displayed.Īnother way to update your watch is from the clock screen on your watch, move down to open the Settings screen, then select Phone and move right. If automatic uploading is currently switched off, move up or down to switch automatic uploading on. If you have already tried charging the watch and replacing the charger, then a possible underlying cause of your constant low battery would be that you have a dead battery. Sometimes a dead battery just needs to be jump-started to get them going again, so try a Hard Factory Reset. Our desktop app for uploading activity data from your TomTom Sports device to the Sports Cloud is now called TomTom Sports Connect. The Hard Factory Reset will erase all personal data and will have to be reentered after the reset. Third, click on “Factory Reset” at the bottom of the computer screen.Second, expand settings in MySports Connect.First, connect your watch to your computer and wait until MySports Connect finishes all updates.Note: The Sports Cloud is a network of computer devices that work together to provide secure, private storage of all your activity data. Keep your watch connected while the MySports Connect window closes as it installs the software on your watch. Continue to keep your watch connected while a new window opens again and then follow the instructions on the screen.Īfter following these instructions on the screen, the Factory Reset is complete. If the battery continues to lose charge then consider replacing the battery with this guide. If the buttons are not responding to you pushing them or the screen does not respond when you do push the buttons, then a possible underlying cause of your buttons being stuck, and thus the screen not working, is that the buttons/screen are not responding. You may need to simply reset your watch to get the screen/buttons to reset. Next you will need to disconnect the USB cable from your computer, but keep pressing the button until your watch shows a watch connected with a computer and /reset.First connect your watch to your computer and wait until MySports Connect finishes updating your watch, then on your watch, move DOWN but keep the button pressed.To perform a reset on your watch using the recovery mode you will: A Recovery Mode reset will reset the watch without deleting your profile information.
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